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==Consumer protection summary== ===Privacy=== *The consumer may choose to provide Arlo with information such as birth information, sex, preferred language, and medical condition for the Emergency Response service.<ref name=":1"> [https://www.arlo.com/en-us/privacy-policy.html#your-rights-and-choices Arlo privacy policy], arlo.com, , sourced 20 Jan 2025 </ref> *Arlo collects information from devices connected to the Arlo network. This includes IP addresses, location information, and device information.<ref name=":1" /> *Arlo collects information on how the consumer uses the product. This includes: error rates, connection time, internet speed, and sites the consumer visits before and after using the Arlo service.<ref name=":1" /> *Arlo collects information on the service's surrounding environments including motion, temperature, light, and sound.<ref name=":1" /> *Information is used to improve Arlo services, to protect the company, and to provide services.<ref name=":1" /> *'''{{HoverImportant}}''' Shared Information is used for marketing purposes such as special offers and promotions. This information is also shared with "select third-parties."<ref name=":1" /> *'''{{HoverImportant}}''' By default, users are opted into interest-based in-app advertising and sharing of information for online advertising purposes. Each user can opt out of both.<ref name=":1" /> ===Transparency=== *Arlo makes a "Privacy Pledge" separate from its privacy policy. In this pledge Arlo promises "military-grade encryption," "privacy and security by design," "responsible disclosure," and "limited data collection," among other details.<ref name=":2">[https://www.arlo.com/en-us/privacy-pledge.html "Privacy pledge"], arlo.com, sourced 20 Jan 2025</ref> *Arlo publishes a bi-annual transparency report in which information such as the number and result of law enforcement requests is included.<ref>[https://www.arlo.com/en-us/regulatory.html "Policies"], arlo.com, sourced 20 Jan 2025</ref> *"Arlo Secure Plan" subscribers are automatically opted out of interest-based in-app advertising, contrasting with non-subscribers.<ref name=":2" /> ===Freedom=== *Arlo hardware must use Arlo cloud servers to store and deal with collected data.<ref name=":3">[https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life "End of Life for Arlo Legacy Cameras and Arlo Services",arlo.com, sourced 20 Jan 2025], arlo.com</ref><ref>[https://community.arlo.com/t5/Arlo-Q/Arlo-Q-End-of-Life-Policy-and-Arlo-Q/m-p/1895490#M11966 "Arlo Q End of Life Policy and Arlo Q"], Thread on arlo.com community forum, sourced 20 Jan 2025</ref>
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