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==Consumer-impact summary== ====Freedom==== Users can request to obtain a copy of and delete their user data through the app and website.<ref>{{Cite web|url=https://support.spotify.com/us/article/data-rights-and-privacy-settings/|title=Data rights and privacy choices|work=Spotify Support|access-date=2025-09-17|archive-url=https://web.archive.org/web/20250916033527/https://support.spotify.com/us/article/data-rights-and-privacy-settings/|archive-date=2025-09-16|url-status=live}}</ref> According to the user guidelines, users cannot share their accounts with others (section 13) or reverse-engineer the Spotify client (section 1).<ref>{{Cite web|url=https://www.spotify.com/us/legal/user-guidelines/|title=Spotify User Guidelines|work=Spotify|access-date=2025-09-17|archive-url=https://web.archive.org/web/20250907171037/https://www.spotify.com/us/legal/user-guidelines/|archive-date=2025-09-07|url-status=live}}</ref> ====Privacy==== According to the privacy policy, user data collected includes name, estimated age, address, gender, phone number, and date of birth, with optional data such as voice and usage data being used to "personalize your account".<ref name="SpotifyPP">{{Cite web|url=https://www.spotify.com/us/legal/privacy-policy/|title=Privacy Policy|date=2025-08-27|work=Spotify|access-date=2025-09-17|archive-url=https://web.archive.org/web/20250916051241/https://www.spotify.com/us/legal/privacy-policy/|archive-date=2025-09-16|url-status=live}}</ref> This data, including listening history, is retained by Spotify for "as long as necessary" until the user makes a deletion request (with the exception of search queries after 90 days). Spotify also states they share your data with third parties, including [[Google Maps]] to verify addresses when purchasing a premium subscription.<ref name="SpotifyPP" /> ====Business model==== For free users, Spotify plays advertisements in-between songs, with those same free users getting 6 song skips per hour and being restricted to shuffle-only play until September 2025.<ref>{{Cite web|url=https://www.theverge.com/news/778176/spotify-free-user-upgrade-play-specific-songs|title=Spotify’s free users can finally play the songs they want|first=Jess|last=Weatherbed|date=2025-09-15|work=TheVerge|access-date=2025-09-17|archive-url=https://web.archive.org/web/20250917210559/https://www.theverge.com/news/778176/spotify-free-user-upgrade-play-specific-songs|archive-date=2025-09-17|url-status=live}}</ref> For premium users, the subscriptions cost between $11.99/m for an individual, $16.99/m for a duo plan, and $19.99/m for a family plan.<ref>{{Cite web|url=https://www.spotify.com/us/premium/|title=Spotify Premium (US)|work=Spotify|access-date=2025-09-17}}</ref> ====Market control==== According to Statistica, Spotify is currently the most used music streaming service with a 31.7% user share, with others such as Tencent Music and Apple Music falling behind.<ref>{{Cite web|url=https://evoca.tv/streaming-service-market-share/|title=Streaming Service Market Share (2025): Global Revenue Data|date=2025-08-25|first=Brooke|last=Gaines|work=EvocaTV|access-date=2025-09-17|archive-url=https://web.archive.org/web/20250814072314/https://evoca.tv/streaming-service-market-share/|archive-date=2025-08-14|url-status=live}}</ref>
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