Editing Deerrun walking pads & treadmills startup (section)

==Incidents==

===Out of box setup===
The product comes with numerous stickers attached with confusing and conflicting advice, including registering the product online and downloading an exercise app called "PitPat". A large "Quick & Easy Guide" gives the following warning: "Attention! Your treadmill is currently unable to start properly because you have not yet activated your warranty benefits" A separate sticker claims: "This activation is '''''essential''''' for your treadmill's operation."

Also noted is a customer service line if you do not have a mobile phone/internet access, meaning it's possible to activate the product without needing connection to the internet. 

A series of inputs on the included remote can be entered to unlock your treadmill, which can be given to you by the customer service line after refusing to download the app. This is included nowhere in the manual.

[[File:Deerrun Quick & Easy Guide.jpg|alt=A Guide to treadmill setup with warnings for why your treadmill won't work until you download an app. |thumb|The "Quick & Easy Guide" for setting up your new Deerrun treadmill.]]
[[File:Download PitPat.jpeg|alt=A warning sticker with large QR code and text saying that the workout tracking app, PitPat, is essential for treadmill operation.|thumb|A sticker on the treadmill claiming that the PitPat app is "essential for your treadmill's operation"]]

====The 'No App Required' solution====
As documented by reddit user, tangytonight<ref>{{Cite web |title=Deer Run walking pad won't start |url=https://old.reddit.com/r/treadmills/comments/1h6pqeo/deer_run_walking_pad_wont_start/mc330nz/ |access-date=2025-08-04 |website=Reddit}}</ref>,  

#Turn on the treadmill, take out the remote control
#Press the deceleration button (minus) three times (short presses).
#Press the acceleration button (plus) once (short press).
#Press and hold the acceleration button (plus) for two seconds.
#When you hear a long beep, the activation is successful.
#Press the middle button to check if the machine responds.
Note: It's possible different models have a different sequence of button presses, might be required to unlock older/newer models of the treadmill/walking pads. A similar Reddit thread about a different brand, Superrun, describe a similar methodology for unlocking those machines and also claim to require the same PitPat app. <ref>{{Cite web |date=2025-04-07 |title=Here's how you unlock Superun treadmills without the PitPat app |url=https://old.reddit.com/r/treadmills/comments/1jtuwix/heres_how_you_unlock_superun_treadmills_without/ |access-date=2025-08-04 |website=Reddit}}</ref>