Editing EULA roofie (section)

==Notable Examples==

===Sony PlayStation Store===
Sony prominently displays ''"PURCHASE"'' buttons for digital content but buries a redefinition of the word "purchase" in Section 10.1 of their Terms of Service:<ref>PLAYSTATION<sup>TM</sup> NETWORK TERMS OF SERVICE AND USER AGREEMENT, December 30th, 2023: https://web.archive.org/web/20231230163548/https://www.playstation.com/en-us/legal/psn-terms-of-service/</ref>  

<blockquote>"Use of the terms 'own,' 'ownership', 'purchase,' 'sale,' 'sold,' 'sell,' 'rent' or 'buy'… does not mean or imply any transfer of ownership…"</blockquote>

This became an issue in 2023 when Sony and Discovery [[Sony's attempted removal of "purchased" content|removed previously "purchased" content]] from users' libraries, citing terms hidden in their service agreement.<ref>Playstation Video Content: Legal Update Notice https://web.archive.org/web/20231203150040/https://www.playstation.com/en-us/legal/psvideocontent/</ref>  

Placing disclaimers such as "We may take away and remove television and movies you bought & paid for at any time, because purchase doesn't mean purchase anymore" next to the "Add to cart" button would understandably negatively affect sales. Therefore, Sony buries this information on page 21 of their Terms of Service.
===Smart Appliance Data Collection & Third-Party Data Sharing===
[[File:LG ThinQ app terms of service part 1.webp|alt=LG ThinQ app terms of service from July 2024, for use of an LG smart washing machine|thumb|LG ThinQ app terms of service from July 2024, for use of an LG smart washing machine]]
[[File:LG ThinQ app TOS.webp|alt=LG ThinQ app terms of service from July 2024, for use of an LG smart washing machine: part 2 of 3.|thumb|LG ThinQ app terms of service from July 2024, for use of an LG smart washing machine: part 2 of 3.]]
[[File:LG ThinQ app terms of service from July 2024, for use of an LG smart washing machine- part 3 of 3..webp|thumb]]

LG Electronics (among others) require users to accept extensive terms of service and privacy policies to use the "smart" features on home appliances, such as washing machines.   

While the "smart" features may have time-saving benefits, the time required to actually read and decipher these documents (often 3+ hours, especially for non-tech-savvy users) negates any time-saving benefits of the smart features themselves. This makes meaningful informed consent impractical.  

A consumer has to read the complete Privacy Policy (see attached images below) to learn that LG collects their personal data and shares it with their advertising partners. Futhermore, this Privacy Policy is only shown to the customer once they have bought the LG product. 

=== Disney's Wrongful Death Lawsuit ===
In a wrongful-death lawsuit, Jeffrey Piccolo sued Walt Disney Parks & Resorts and Great Irish Pubs Florida, Inc. after his wife, Dr. Kanokporn Tangsuan, died from a severe allergic reaction at Raglan Road Irish Pub in Disney Springs on 5 October 2023. The lawsuit accused the restaurant and Disney of negligence in accommodating her food allergy, which contributed to her death<ref>{{Cite web |last=Piccolo |first=Jeffrey J. |date=02 Aug 2024 |title=AUGUST 2ND RESPONSE |url=https://consumerrights.wiki/images/9/9d/AUGUST_2ND_RESPONSE.pdf}}</ref><ref>{{Cite web |last=Treisman |first=Rachel |date=14 Aug 2024 |title=Disney backtracks on request to toss wrongful death suit over Disney+ agreement |url=https://www.npr.org/2024/08/14/nx-s1-5074830/disney-wrongful-death-lawsuit-disney |url-status=live |archive-url=https://web.archive.org/web/20240821192924/https://www.npr.org/2024/08/14/nx-s1-5074830/disney-wrongful-death-lawsuit-disney |archive-date=21 Aug 2024 |access-date=13 Jul 2025 |website=NPR}}</ref>.

In May 2024, Disney attempted to have the case dismissed from court and sent to [[Forced Arbitration|arbitration]], citing two separate [[End-user license agreement|user agreements]]:

# The [[Disney+]] user agreement Piccolo accepted in 2019 when signing up for a free trial to Disney's streaming service on his [[wikipedia:PlayStation|PlayStation]]
# Terms accepted when purchasing (ultimately unused) Epcot tickets through the My Disney Experience app in September 2023

This represented a classic example of a EULA roofie, where Disney attempted to use terms buried within a streaming-service agreement to deny a consumer's right to sue over an unrelated wrongful-death case at a restaurant. Disney argued that because Piccolo had clicked "Agree & Continue" when signing up for the Disney+ streaming service, he was bound by an arbitration clause for any legal claims against the company or its affiliates. This, they argued, included the food served by a restaurant on their premises that killed his wife, even if the issue was unrelated to the streaming service.

Disney said that the reason for trying to send the case to arbitration was that the restaurant "is neither owned nor operated by Disney" and that they were defending themselves against inclusion in the lawsuit.<ref>{{Cite web |last=Valinsky |first=Jordan |date=14 Aug 2024 |title=Disney wants wrongful death suit thrown out because widower bought an Epcot ticket and had Disney+ |url=https://edition.cnn.com/2024/08/14/business/disney-plus-wrongful-death-lawsuit/index.html |url-status=live |archive-url=https://web.archive.org/web/20240815002807/https://edition.cnn.com/2024/08/14/business/disney-plus-wrongful-death-lawsuit/index.html |archive-date=15 Aug 2024 |access-date=13 Jul 2025 |website=CNN}}</ref>