Editing Netflix stream-quality controversy (section)

==Terms of Service analysis==

Currently, Netflix advertises 1080p video resolution on all plans listed in their [https://help.netflix.com/en/node/24926 Plans and Pricing] section. However, consumers watching Netflix on web browsers pay for 1080p resolution but are limited to a maximum of 720p due to DRM restrictions.<ref>[[:File:Netflix terms of service covering streaming quality.png]]</ref><ref name=":3" /><!-- In my previous edit, i put a citation needed here, and this has been addressed by quoting from the TOS, however I should have been more clear about what the citation was needed for. The issue is that the statement that this allows Netflix "to claim the user's device faulty or the user's internet speed slow to justify this behavior" is effectively a legal opinion/interpretation regarding what the TOS allows for, and it is this *opinion/interpretation* which needs to come from a source, rather than being stated in the Wiki's voice. The Wiki, in factual articles, should quote the opinions of others, rather than having opinions of its own. -->

Netflix's Terms of Service (TOS) outlines important details regarding video-quality limitations in Section 4.7, which states:

<blockquote>4.7. The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR and not all plans allow you to receive content in all formats. The minimum connection speed for HD video quality (defined as a resolution of 720p or higher) is 3.0 Mbps per stream; however, we recommend a faster connection for improved video quality. A connection speed of at least 5.0 Mbps per stream is recommended to receive Full HD video quality (defined as a resolution of 1080p or higher). A connection speed of at least 15.0 Mbps per stream is recommended to receive Ultra HD video quality (defined as a resolution of 4K or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Netflix makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching Netflix content will vary based on a number of factors, including your location, available bandwidth at the time, the Netflix content you have selected and the configuration of your Netflix ready device.</blockquote>