Editing Thrive Market (section)

=== Freedom ===
Multiple consumer reports highlight recurring themes:

* '''Difficult cancellation process:''' Non-California users have documented needing to repeat cancellation requests multiple times before termination is processed. Retention offers (discounts, Thrive Cash) are often repeatedly presented before cancellation is confirmed.
* '''Add-on “employee health & safety” fee:''' Some users have raised concerns over an optional surcharge added at checkout. While opt-out is possible, critics argue that safe working conditions should be standard company responsibility, not funded via consumer guilt-driven add-ons.
* '''Opaque browsing:''' Requiring membership sign-up just to view products or pricing has been criticized as a “dark pattern” that reduces consumer choice and informed decision-making before purchase.

These issues are systemic in that they affect broad groups of customers, not isolated incidents, and have been the subject of numerous complaints to Trust Pilot, the Better Business Bureau, and consumer forums.