Editing Trump Mobile (section)

==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Unavailability of service (2025)===
When the service was announced, journalists and YouTubers bought into the service to test its functionality as an MVNO. When journalist Shira Ovide signed up for the "47 Plan" (being the only available service package on the website), she noted it was "impossible" to enable the service on her phone, with her credit card being instantly charged.<ref name="WP">{{Cite web |url=https://www.washingtonpost.com/technology/2025/06/17/trump-mobile-phone-signup-wireless-service/ |title=I tried signing up for Trump Mobile service. Here’s how it went. |first=Shira |last=Ovide |work=The Washington Post |date=2025-06-17 |access-date=26 June 2025 |archive-url=https://web.archive.org/web/20250617201221/https://www.washingtonpost.com/technology/2025/06/17/trump-mobile-phone-signup-wireless-service/ |archive-date=17 June 2025 |url-status=live}}</ref> Contributing factors to the lack of functionality included the long wait-time for an activation QR code via email, alongside "coming soon" text being displayed on the number activation screen.

===False advertising (2025)===
Shira Ovide noted in her review that the 47 plan has a "plan telecom tax" of $17.25 a month in addition to the $47.45 in the plan.<ref name="WP" /> When on customer support, YouTuber Stetson Doggett was told Trump Mobile had "no underlying network" and "its own plan", meaning the service did not use networks from [[Verizon]], [[T-Mobile]], or [[AT&T]].<ref>{{Cite web |author=Stetson Doggett |url=https://www.youtube.com/watch?v=KUtSo7dASg0 |title=I Signed Up for Trump Mobile So You Don't Have To |website=[[YouTube]] |date=24 Jun 2025 |access-date=26 Jun 2025}}</ref> This would be proven false later in the video when under Trump Mobile the service utilized T-Mobile cellular data with an eSim.

When the T1 Phone was announced, the product page mentioned the phone having 12GB of storage rather than RAM, the screen being "6.8” (6.78”) Punch-Hole AMOLED", and the phone being advertised as "MADE IN USA". Since then as of 26 June 2025, both claims have been removed or replaced, such as the screen now being a "6.25 inch Punch-Hole AMOLED".<ref>{{Cite web |url=https://www.cnn.com/2025/06/26/tech/trump-t1-phone-made-in-us-website-change |title=Trump Mobile still claims its phone is ‘Made in the USA.’ But it pulled that language from its site |first1=Lisa |last1=Eadicicco |first2=Hadas |last2=Gold |date=2025-06-26 |website=CNN |access-date=26 Jun 2025 |archive-url=https://web.archive.org/web/20250626235739/https://www.cnn.com/2025/06/26/tech/trump-t1-phone-made-in-us-website-change |archive-date=26 Jun 2025 |url-status=live}}</ref>

In August, a new image of the T1 Phone was posted on the company's X account that featured a photo-shopped Samsung Galaxy S25 Ultra.<ref>{{Cite web|url=https://www.pcmag.com/news/trump-mobile-posts-new-image-of-t1-phone-is-it-just-a-samsung-galaxy-ultra|title=Trump Mobile Posts New Image of T1 Phone. Is It Just a Samsung Galaxy Ultra?|first=Michael|last=Kan|date=2025-08-20|work=PCMag|access-date=2025-08-23|archive-url=https://web.archive.org/web/20250823153319/https://www.pcmag.com/news/trump-mobile-posts-new-image-of-t1-phone-is-it-just-a-samsung-galaxy-ultra|archive-date=2025-08-23|url-status=live}}</ref> It was also noted the Spigen logo was still visible on the case, with the company responding to the tweet with "??? bro what".<ref>{{Cite web|url=https://www.theverge.com/news/764175/trump-mobile-t1-phone-samsung-s25-ultra-spigen|title=Trump Mobile’s fake iPhone is now a fake S25 Ultra|first=Dominic|last=Preston|work=TheVerge|date=2025-08-22|access-date=2025-08-23|archive-url=https://web.archive.org/web/20250822232346/https://www.theverge.com/news/764175/trump-mobile-t1-phone-samsung-s25-ultra-spigen|archive-date=2025-08-22|url-status=live}}</ref>
<gallery>
File:Trump Mobile X T1 iPhone.jpg|June 2025
File:Trump Mobile X T1 Spigen.jpg|August 2025
</gallery>