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===Privacy concerns (''2022-'')=== {{Main|link to the main article}} [[File:IRS ID.me account.png|thumb|right|The mandatory IRS ID.me log-in screen for an individual, business, and tax professional in 2025 ([https://archive.ph/7e8LS previously] there was an option to use a traditional IRS account)]] American taxpayers who use DirectFile are forced to utilize ID.me as a service.<ref>{{Cite web|url=https://fedscoop.com/gao-report-irs-id-me-identity-proofing/|title=Watchdog pushes IRS on stronger oversight of identity-proofing program|first=Matt|last=Bracken|date=2025-06-13|work=FedScoop|access-date=2025-08-24|archive-url=https://web.archive.org/web/20250726073243/https://fedscoop.com/gao-report-irs-id-me-identity-proofing/|archive-date=2025-07-26|url-status=live}}</ref> The IRS have claimed the service is "the only credential service provider currently available to the IRS that meets the identity assurance level 2 standard for identity verification and sign-in services", however, some lawmakers expressed their disapproval of the reliance on ID.me for tax filing, including Elizabeth Warren, Ron Wyden, and Katie Porter who mention facial recognition's influence in the wrongful arrest of black men.<ref name="TaxNote">{{Cite web|url=https://www.taxnotes.com/research/federal/legislative-documents/congressional-tax-correspondence/lawmakers-urge-irs-stop-using-flawed-direct-file-id-checker/7lxw8|title=Lawmakers Urge IRS to Stop Using βFlawedβ Direct File ID Checker|date=2024-01-08|work=TaxNotes|access-date=2025-08-24|archive-url=https://web.archive.org/web/20250824231203/https://www.taxnotes.com/research/federal/legislative-documents/congressional-tax-correspondence/lawmakers-urge-irs-stop-using-flawed-direct-file-id-checker/7lxw8|archive-date=2025-08-24|url-status=live}}</ref> According to John Titlow from Business Insider, while trying to change his phone number on his ID.me account to apply for unemployment, the support agent asked for his sensitive information over email, including scans of a passport and social security card.<ref>{{Cite web|url=https://www.businessinsider.com/never-get-a-new-phone-number-multi-factor-authentication-security-2025-1|title=Take It From Me: Never Get a New Phone Number, It's a Tech Nightmare|first=John|last=Titlow|date=2025-01-12|work=Business Insider|access-date=2025-08-24|archive-url=https://web.archive.org/web/20250729044602/https://www.businessinsider.com/never-get-a-new-phone-number-multi-factor-authentication-security-2025-1|archive-date=2025-07-29|url-status=live}}</ref> It is a standard rule of thumb to never send sensitive information over email due to many email providers such as [[Gmail]] and [[Outlook]] not encrypting the contents of emails.<ref>{{Cite web|url=https://www.buffalo.edu/ubit/news/article.host.html/content/shared/www/ubit/news/2019/keep-sensitive-data-safe.html|title= Keep sensitive data safe: don't send in emails|first=Joe|last=Ferguson|date=2021-03-01|work=University of Buffalo|access-date=2025-08-24|archive-url=https://web.archive.org/web/20250824232327/https://www.buffalo.edu/ubit/news/article.host.html/content/shared/www/ubit/news/2019/keep-sensitive-data-safe.html|archive-date=2025-08-24|url-status=live}}</ref>
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