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{{ProductCargo
{{ProductCargo
|Logo=OneDrive.svg
|Company=Microsoft
|Company=Microsoft
|InProduction=Yes
|InProduction=Yes
|ArticleType=Service
|ArticleType=Service
|Category=Cloud storage
|Category=Cloud storage
}}
|ReleaseYear=2007 (as SkyDrive)|Website=https://onedrive.live.com/}}
{{Ph-C-Int}}
 
'''OneDrive''' is a cloud storage service created by [[Microsoft]] in 2007 as SkyDrive and rebranded in 2014.


==Consumer impact summary==
==Consumer impact summary==
Line 11: Line 13:


==Incidents==
==Incidents==
{{Ph-C-Inc}}
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].


===Example incident one (''date'')===
===Automatic syncing===
{{Main|link to the main article}}
Previously, Microsoft prompted users to back up their devices through reminders and asked for their permission to back folders up to OneDrive. Currently, OneDrive alters the Windows File Explorer to default to OneDrive's folders, and to replace the standard shortcuts to folders for Documents, Images, Downloads, etc. with shortcuts to OneDrive's folders.<ref>{{Cite web |last=Pippig |first=Laura |date=25 Jun 2024 |title=Windows 11 starts forcing OneDrive backups without asking permission |url=https://www.pcworld.com/article/2376883/attention-microsoft-activates-this-feature-in-windows-11-without-asking-you.html |url-status=live |access-date=27 Aug 2025 |website=PCWorld}}</ref> This causes user files to back up to OneDrive by default, even when the folders are disabled for syncing,<ref>{{Cite web |title=OneDrive's Forcable Takeover of Folders Is Intolerable |url=https://www.reddit.com/r/onedrive/comments/1e5riab/onedrives_forcable_takeover_of_folders_is/ |access-date=27 Aug 2025 |website=Reddit}}</ref> usually without their knowledge or consent.  
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
Microsoft OneDrive attempted to "back up" all my computer files. When it had '''''moved''''' 5 gigs of files to OneDrive, it requested that I "Upgrade" or "Free Up Space". When I tried to disable OneDrive, it removed all my files from my desktop & I had to copy all the files ''from'' OneDrive to get them back onto my PC. I am now in the process of backing up all my files '''''FROM''''' One Drive '''''TO''''' my external SSD so they don't get deleted when I remove OneDrive from my computer. I was not aware that OneDrive would do this. I did not opt-in to OneDrive using my data. I believe they are staggering the implementation of this new "feature" (backing up all computer files without user knowledge, notification, or consent), ''allegedly'' to stop backlash from consumers.
The file for the Desktop One Drive Shortcut was created today:
[[File:OneDrive Desktop Shortcut.png|thumb|''Includes the time & date the shortcut was created, which is when I opened my computer today.'']]
 
 
OneDrive advised that I do not have the proper permissions to upload files that I never requested to back up:
[[File:OneDrive Permission Notification.png|thumb|''"Ensure'' ''that you have the right permissions to allow the item to sync." I did not request that this or any item be sync'd to "my" OneDrive.'']]
[[File:OneDrive Notification to "Upgrade" or "Free up space".png|thumb|''Notification from OneDrive to "Upgrade" or "Free up space" after moving all files it had space for to OneDrive & off of my computer.'']]
[[File:File In Use by OneDrive.png|thumb|''"File in use [by OneDrive]" notification from Windows when attempting manual backup, not allowing me to copy '''my''' '''file''' that it had '''moved off of my device''' so that I could paste it back onto my device.'']]


Once users have reached the maximum space OneDrive allows, they are prompted to pay for additional space, and in some cases are prevented from downloading attachments through Outlook and other Microsoft products.<ref>{{Cite web |date=3 Mar 2025 |title=OneDrive sync'd EVERYTHING without permission? |url=https://learn.microsoft.com/en-us/answers/questions/3887116/onedrive-syncd-everything-without-permission |access-date=27 Aug 2025 |website=Microsoft Q&A}}</ref> Without the standard shortcuts to local folders in place, users are often unaware that they have alternative options. When users attempt to disable OneDrive, the service removes the user's files from the cloud.<ref>{{Cite web |date=19 Mar 2024 |title=RANT: OneDrive enabled without consent |url=https://learn.microsoft.com/en-us/answers/questions/4043083/rant-onedrive-enabled-without-consent |url-status=live |access-date=27 Aug 2025 |website=Microsoft Q&A}}</ref><ref>{{Cite web |date=9 Feb 2023 |title=Onedrive is horrible, invasive and impossible |url=https://learn.microsoft.com/en-us/answers/questions/5213385/onedrive-is-horrible-invasive-and-impossible |url-status=live |access-date=27 Aug 2025 |website=Microsoft Q&A}}</ref><ref>{{Cite web |first= |title=Onedrive Syncs files without permission and can't be removed without deletion of the files in the local machine. |url=https://www.reddit.com/r/onedrive/comments/zx79j6/onedrive_syncs_files_without_permission_and_cant/ |url-status=live |access-date=27 Aug 2025 |website=Reddit}}</ref> If users have not made a local backup beforehand, their files are permanently lost.
==See also==
==See also==
{{Ph-C-SA}}
*[[iCloud]]
 
https://www.reddit.com/r/onedrive/comments/1e5riab/onedrives_forcable_takeover_of_folders_is/
 
https://www.reddit.com/r/onedrive/comments/zx79j6/onedrive_syncs_files_without_permission_and_cant/
 
https://learn.microsoft.com/en-us/answers/questions/3887116/onedrive-syncd-everything-without-permission
 
https://learn.microsoft.com/en-us/answers/questions/5213385/onedrive-is-horrible-invasive-and-impossible
 
https://www.reddit.com/r/Windows10/comments/f7795u/onedrive_attempted_to_sync_my_entire_pc_without/
 
https://learn.microsoft.com/en-us/answers/questions/4043083/rant-onedrive-enabled-without-consent
 
https://ctemplar.com/microsoft-edge-and-onedrive-syncing-without-warning-or-consent/
 


==References==
==References==
{{reflist}}
{{Reflist}}
 
[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]

Latest revision as of 22:07, 3 September 2025

OneDrive
Basic Information
Release Year 2007 (as SkyDrive)
Product Type Cloud storage
In Production Yes
Official Website https://onedrive.live.com/

OneDrive is a cloud storage service created by Microsoft in 2007 as SkyDrive and rebranded in 2014.

Consumer impact summary

[edit | edit source]

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

[edit | edit source]

This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the OneDrive category.

Automatic syncing

[edit | edit source]

Previously, Microsoft prompted users to back up their devices through reminders and asked for their permission to back folders up to OneDrive. Currently, OneDrive alters the Windows File Explorer to default to OneDrive's folders, and to replace the standard shortcuts to folders for Documents, Images, Downloads, etc. with shortcuts to OneDrive's folders.[1] This causes user files to back up to OneDrive by default, even when the folders are disabled for syncing,[2] usually without their knowledge or consent.

Once users have reached the maximum space OneDrive allows, they are prompted to pay for additional space, and in some cases are prevented from downloading attachments through Outlook and other Microsoft products.[3] Without the standard shortcuts to local folders in place, users are often unaware that they have alternative options. When users attempt to disable OneDrive, the service removes the user's files from the cloud.[4][5][6] If users have not made a local backup beforehand, their files are permanently lost.

See also

[edit | edit source]

References

[edit | edit source]
  1. Pippig, Laura (25 Jun 2024). "Windows 11 starts forcing OneDrive backups without asking permission". PCWorld. Retrieved 27 Aug 2025.{{cite web}}: CS1 maint: url-status (link)
  2. "OneDrive's Forcable Takeover of Folders Is Intolerable". Reddit. Retrieved 27 Aug 2025.
  3. "OneDrive sync'd EVERYTHING without permission?". Microsoft Q&A. 3 Mar 2025. Retrieved 27 Aug 2025.
  4. "RANT: OneDrive enabled without consent". Microsoft Q&A. 19 Mar 2024. Retrieved 27 Aug 2025.{{cite web}}: CS1 maint: url-status (link)
  5. "Onedrive is horrible, invasive and impossible". Microsoft Q&A. 9 Feb 2023. Retrieved 27 Aug 2025.{{cite web}}: CS1 maint: url-status (link)
  6. "Onedrive Syncs files without permission and can't be removed without deletion of the files in the local machine". Reddit. Retrieved 27 Aug 2025.{{cite web}}: CS1 maint: url-status (link)