Itron

⚠️ Article status notice: This Article's Relevance Is Under Review

This article has been flagged for questionable relevance. Its connection to the systemic consumer protection issues outlined in the Mission statement and Moderator Guidelines isn't clear.

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Notice: This Article's Relevance Is Under Review

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To justify the relevance of this article:

• Provide evidence demonstrating how the issue reflects broader consumer exploitation (e.g., systemic patterns, recurring incidents, or related company policies).
• Link the problem to modern forms of consumer protection concerns, such as privacy violations, barriers to repair, or ownership rights.

If you believe this notice has been placed in error, or once you have made the required improvements, please visit either the Moderator's noticeboard, or the #appeals channel on our Discord server: Join Here.

❗Article Status Notice: This Article is a stub

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This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Issues may include:

• This article needs to be expanded to provide meaningful information
• This article requires additional verifiable evidence to demonstrate systemic impact
• More documentation is needed to establish how this reflects broader consumer protection concerns
• The connection between individual incidents and company-wide practices needs to be better established
• The article is simply too short, and lacks sufficient content

How you can help:

• Add documented examples with verifiable sources
• Provide evidence of similar incidents affecting other consumers
• Include relevant company policies or communications that demonstrate systemic practices
• Link to credible reporting that covers these issues
• Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

Itron

Basic information
Founded	1977
Legal Structure	Public
Industry	Smart meter(s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights
Official website	https://na.itron.com

Itron, Inc. is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

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Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:

• User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:Smart meter(s) for gas, water, and electric) or face a monthly charge.
• User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts
• Business Model
• Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:

North America: CenterPoint Energy; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico

Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.

Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).

South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).

Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see Amazon for an example).

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Itron category.

Example incident one (date)

Main article: link to the main CR Wiki article

Short summary of the incident (could be the same as the summary preceding the article).

Example incident two (date)

...

Products

This is a list of the company's product lines with articles on this wiki.

• Example product line one (release date): Short summary of the product's incidents.
• Example product line two (release date):

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• Electricity Meters + Modules and Smart Electricity meters
  • Cellular Module
  • CENTRON
  • CENTRON II
  • CENTRON Polyphase
  • CENTRON Polyphase III Advanced CP3SLV
  • CENTRON Polyphase R400
  • CENTRON R400
  • CENTRON R450 Advanced Meter
  • FDM Workorders
  • Firmware Upgrader (FWU)
  • Gen5 CENTRON II
  • Gen5 Riva Meter
  • Gen5 Riva Polyphase Electric Meter
  • Itron Mobile Radio (IMR)
  • Meter Program Configurator (MPC)
  • OpenWay CENTRON
  • OpenWay CENTRON Cellular LTE-M
  • OpenWay CENTRON Polyphase Meter
  • OpenWay Riva CENTRON Meter
  • OpenWay Riva CENTRON Polyphase Meter
  • PC-PRO+ Advanced
  • SENTINEL
  • Solar Meter

See also

• Smart meter